Nippon Auto Specialists
Privacy Policy
Learn how we collect, use, and protect your information when you visit our website, contact us, or book an appointment.
Overview
This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website and related communications. If you have questions, please contact us.
What We Collect & Why
We only collect information needed to provide service, respond to requests, and improve your experience.
Information you provide
When you fill out forms (such as contact or booking requests), we may collect details like your name, email address, phone number, vehicle information, requested services, and any message you submit.
Appointment and service details
If you request an appointment, we may collect preferred date/time, service selection, and notes that help us prepare for your visit.
Website usage data
We may collect basic analytics data (such as pages visited, approximate location, device/browser type, and referral source) to understand site performance and improve content.
Cookies and similar technologies
Cookies help the site function and can remember preferences. You can control cookies through your browser settings; disabling cookies may affect some features.
How we use your information
We use information to respond to inquiries, schedule and manage appointments, provide requested services, communicate about your request, and maintain site security and performance.
Legal bases and compliance
We process information as needed to provide services you request, to communicate with you, to comply with legal obligations, and for legitimate business interests such as security and service improvement.
Your choices
Your Rights & Options
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law.
To make a request, contact us and include enough detail to verify your identity and locate your records (for example, the email or phone number you used). We may need to retain certain information for legal, safety, or operational reasons.
Sharing, Security & Retention
We limit sharing and take reasonable steps to protect your information.
Do you sell my personal information?
No. We do not sell your personal information.
Who do you share information with?
We may share information with service providers who help operate our website or communications (for example, hosting, analytics, or form delivery). They are permitted to use information only to provide services to us.
How long do you keep information?
We retain information only as long as necessary for the purposes described in this policy, including recordkeeping, resolving disputes, and complying with legal obligations.
How do you protect information?
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.